![]() I understand there are bad couriers, good couriers, bad customers, good customers - but when Ubereats support, the very constant entity that is supposed to be the consistent face of Ubereats but is actually made up of ever-changing agents that just pass the issue on to another colleague or close the chat on you, enough is enough for a customer like me). (Side note: I feel for you delivery ppl so much, reading stories of your slow days, tip baits and things you deal with especially when there’s been headlines of violence and murder. They get what they want - I am finally giving up fighting the issue, so I’ll finally give up on using the service altogether. I was last told a supervisor will call me in at least 24 hours and when followed via chat after many business days with a simply inquiry of whether I am still in the queue, I was told by a chat agent that I’ve already reached the highest level of support and my case is closed. And no way to reach a supervisor even via phone. It is angering that delivery drivers and users alike are getting copied and pasted messages where they’re “sorry” for your issue but there’s nothing they - these outsourced support agents - could do. Yes yes, some of you have long called it. Do not message any moderator individually. If you have a question or concern, please send a message to the moderators by using the button below. This includes posts about tip baiting.įor questions about other delivery services, go to any of these more appropriate subs: Venting is encouraged and can be done in our Weekly Gloating, Moaning and Common Screenshots Chat that is pinned at the top. This is in the interest of cutting down on redundancy and keeping the topics in our feed relevant to all drivers or customers. The aim was to help them learn more about Careems growth and adaptability to regional needs. If it's an NSFW story about Uber Eats, it probably didn't happen. Get priority support from our top agents. Doxxing and threatening to dox customers results in a permanent ban. If you want to call Uber Eats directly, this phone number is the only official phone number to do so. No personal information - this includes full names, addresses, and photographs of customers, drivers, riders, walkers, and restaurant staff. Method 1 Calling Uber Eats Support 1 Dial 1-80 on your phone. No personal attacks, no hate speech, no racism, no sexism, no bigotry. You can find the stickied threads by sorting by "hot" posts on your phone.ĭon't be a jerk. Posting earnings in the main feed will result in the posts being removed and the OP potentially banned for ignoring rules. Earnings can be posted in the Weekly Earnings thread pinned to the top of the sub, or they can be posted in the Common Screenshots thread that is also pinned to the top. No earnings posts outside the stickied threads Violations of this rule will result in a ban.Ģ. If you are asking for tips and/or advice, please make sure to include your location in your post!ĭo not post new user promo codes or referral links for any service.
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